претензия

Noun

 * 1) claim, pretension, title (demand for one's rights, or for someone/something one thinks they have the right to).
 * 2) complaint, dissatisfaction.
 * 3)  formal complaint of a creditor/purchaser/customer expressing protest to a debtor/supplier/contractor on account of a contract violation.
 * 4) pretense (an attempt to impress others by showing off some positive attributes).