emotional labor

Etymology
in her book The Managed Heart.

Noun

 * 1) The act of managing feelings and displaying certain expressions in order to meet the requirements of a job.
 * 2) Jobs which require such management and display.
 * 3) The display and management of emotion in non-professional, interpersonal relationships; emotion work.
 * 1) Jobs which require such management and display.
 * 2) The display and management of emotion in non-professional, interpersonal relationships; emotion work.
 * 1) The display and management of emotion in non-professional, interpersonal relationships; emotion work.
 * 1) The display and management of emotion in non-professional, interpersonal relationships; emotion work.